Privacy Policy
Last Updated: January 31, 2026
1. Introduction
WhaleAlert ("Company," "we," "us," or "our") operates the WhaleAlert mobile application (the "App") and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.
We are committed to protecting your privacy. Please read this Privacy Policy carefully. By using WhaleAlert, you consent to the data practices described in this policy.
Contact Information:
- Email: support@whalealert.fun
- Website: https://whalealert.fun
2. Information We Collect
2.1 Information You Provide
| Data Type | Description | Purpose |
|---|---|---|
| Account Data | Email address, authentication credentials | Account creation, login, security |
| Wallet Addresses | Solana wallet addresses you choose to track | Core tracking functionality |
| Payment Data | Transaction signatures, wallet addresses used for payments | Subscription processing |
| Support Communications | Messages, feedback, inquiries | Customer support |
2.2 Automatically Collected Information
| Data Type | Description | Purpose |
|---|---|---|
| Device Information | Device type, OS version, unique identifiers | App compatibility, debugging |
| Usage Data | Features used, interaction patterns, preferences | Service improvement |
| Push Tokens | Firebase Cloud Messaging device tokens | Push notification delivery |
| Log Data | IP address, access times, crash reports | Security, debugging |
2.3 Blockchain Data (Public Information)
We access publicly available data from the Solana blockchain:
- Transaction history for tracked wallets
- Token balances and transfers
- Smart contract interactions
- DEX swaps and trading activity
Important: Blockchain data is publicly available and not considered private information. We do not have access to your private keys, seed phrases, or ability to execute transactions.
3. How We Use Your Information
3.1 Core Service Operations
- Monitor wallet addresses and detect transactions
- Send real-time push notifications for wallet activity
- Display transaction history, balances, and analytics
- Process subscription payments
3.2 Service Improvement
- Analyze usage patterns to enhance features
- Identify and fix technical issues
- Develop new functionality based on user needs
- Optimize notification delivery
4. Third-Party Services
We use trusted third-party services to operate WhaleAlert:
| Service | Purpose | Data Shared |
|---|---|---|
| Supabase | Database, authentication | Account data, wallet addresses |
| Firebase (Google) | Push notifications | Device tokens |
| Helius | Blockchain data, webhooks | Tracked wallet addresses |
| Jupiter | Token pricing | Token addresses (public) |
| Sentry | Error monitoring | Crash reports, device info |
5. Data Storage and Security
5.1 Security Measures
- Encryption: TLS 1.3 for data in transit, AES-256 for data at rest
- Authentication: Secure JWT-based authentication
- Access Control: Role-based access, principle of least privilege
- Monitoring: 24/7 security monitoring and intrusion detection
6. Your Rights and Choices
- View your tracked wallets and alert history in the App
- Request a copy of your personal data
- Update account information in App settings
- Remove tracked wallets at any time
- Request complete account deletion
- Enable/disable push notifications via device settings
Contact us at support@whalealert.fun to exercise your rights. We will respond within 30 days.
7. Children's Privacy
WhaleAlert is not intended for users under 18 years of age. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes by updating the "Last Updated" date and through in-app notifications for significant changes.
9. Contact Us
For privacy inquiries:
- Email: support@whalealert.fun
- Response Time: Within 48 hours
Effective Date: January 31, 2026
WhaleAlert respects your privacy and is committed to protecting your personal information.